Shipping & Delivery
Shipping & Delivery
At Qurbat fragrances, we strive to deliver your order as quickly and efficiently as possible. Please take a moment to review our shipping policy below:
Shipping Origin: We ship all orders from our Lucknow Warehouse, ensuring that your products are carefully managed and dispatched swiftly.
Free Express Shipping: We offer free express shipping across India.
Delivery Times
For Major Cities, orders typically deliver within 3-4 working days.
For the rest of India, delivery may take 5-7 working days, depending on your location.
Order Processing
Processing Time: Orders typically take 1-2 business days to process. Once processed, your order will be dispatched for delivery.
Order Tracking: Once your order has been shipped, you will receive order confirmation and once the order is packed you will receive the email and WhatsApp with a tracking number. You can track your shipment through our website or by contacting our customer support team for updates.
Signature or OTP Requirement: All Qurbat fragrances orders will require a signature or OTP (One-Time Password) will be sent to the recipient’s registered mobile number to further authenticate the delivery. This ensures that your package has been securely received either by you or an authorized person. If you are unavailable, please ensure that an authorized person can sign for the delivery and enter the OTP on your behalf.
Courier Limitations and Delivery Delays
Third-Party Couriers: We use reliable courier partners for all deliveries. However, external factors such as weather conditions, holidays, local issues or force majeure reasons may cause delivery delays. Qurbat fragrances is not liable for delays caused by third-party couriers.
Tracking Issues: In some rare instances, tracking information may be temporarily unavailable. Please feel free to contact our support team if you encounter any delivery related issues.
Special Shipping Condition
Incorrect Address: Please double-check your delivery address at the time of ordering. Qurbat fragrances is not responsible for delays or lost shipments due to incorrect or incomplete address details provided at the time of placing the order.